Case Study: Ted Baker - Head of Safety, Facilities and Security

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Case Study: Ted Baker - Head of Safety, Facilities and Security

Posted on 15 January 2026

​​​Our Client

Ted Baker is a globally recognised fashion brand celebrated for its distinctive British style, quality craftsmanship, and attention to detail. With a presence across retail, logistics, and corporate environments, the business operates internationally and is known for its innovative approach to design and brand culture.

The Background

Following a strategic transformation plan, Ted Baker sought a Head of Safety, Facilities and Security to lead operational excellence and risk management across its estate. The role demanded multi-sector experience, leadership across global teams, and the ability to align safety with commercial objectives.

Our Approach

Using our recruitment expertise, we delivered an efficient, targeted and high-quality solution.

  1. Delivering a tailored recruitment campaign with full market coverage

  2. Assessing candidates against technical and behavioural competencies

  3. Providing a shortlist with detailed candidate and interview insights

The Outcome

We successfully placed a Chartered Health and Safety professional with extensive experience across the retail & property services. The appointment has strengthened Ted Baker’s strategic oversight and enhanced compliance and performance across the group by delivering.

  1. Strategic Leadership: Delivered global safety and facilities strategy aligned to growth.

  2. Operational Excellence: Embedded robust systems and vendor performance frameworks.

  3. Cultural Fit: Strengthened collaboration across teams and stakeholder engagement.

Why Us?

At Irwin and Colton, permanent recruitment is about more than filling roles; it’s about finding professionals who drive performance and align with your culture.

Our service is efficient, targeted and built on deep sector expertise. Whether you're hiring for a single role or building out a team, we bring clarity, confidence, and results.

For support, please contact us.​​

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